Bilingual Patient Care Representative
businessDelmont Healthcare BPO
place Santo Domingo, Dominican Republic
payments ALL 39,000 - 40,000work Full Time schedule Morning Shift trending_up Student
To provide empathetic, clear, and efficient support to patients through phone and digital channels, ensuring a positive experience in every interaction. This role is essential in guiding and supporting patients throughout appointment scheduling, follow-ups, and general orientation within telemedicine services. Key ResponsibilitiesHandle inbound and outbound patient calls in English and Spanish.Schedule, confirm, and reschedule medical appointments.Provide general guidance regarding medical servi